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Privacy Policy

Evialina Interiors respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal information is collected, used and stored when you visit this website, contact Evialina Interiors, request a quote, or work with us on a project.

1. Who we are

For the purposes of UK data protection law, Evialina Interiors is responsible for the personal information collected through this website and through client enquiries.

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Business name: Evialina Interiors
Location: Greater Manchester, United Kingdom
Email: info@evialinainterios.co.uk

2. Information we may collect

Depending on how you interact with us, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Property location or postcode

  • Information you provide through enquiry or contact forms

  • Details about your renovation or design project

  • Existing floor plans, sketches, measurements or survey drawings

  • Property photographs and videos

  • Documents and files you upload or email to us

  • Correspondence between you and Evialina Interiors

  • Quote, invoice and payment-related information

  • Technical information about your use of the website, such as browser, device and website activity where analytics or cookies are enabled

We only aim to collect information that is reasonably necessary for the purpose for which it is being used.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries

  • Discuss your project requirements

  • Prepare quotations

  • Provide floor planning and technical drawing services

  • Communicate with you during a project

  • Create, revise and deliver project drawings

  • Maintain business and accounting records

  • Manage payments and invoices

  • Improve our website and services

  • Understand how visitors use our website

  • Measure the effectiveness of advertising campaigns where applicable

  • Comply with legal and regulatory obligations

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

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Contract: Where processing is necessary to provide services you have requested or to take steps before entering into a contract, such as preparing a quotation.

Legitimate interests: Where it is reasonably necessary for operating and improving Evialina Interiors, responding to enquiries, maintaining records, protecting the business, or understanding how our services are used, provided these interests do not override your rights.

Legal obligation: Where we need to retain or process information to comply with legal, tax or accounting requirements.

Consent: Where consent is specifically required, for example for certain non-essential cookies or marketing activities.

5. Project plans, photographs and property information

If you work with Evialina Interiors, you may provide plans, photographs, measurements, property addresses or other information relating to your home.

This information is used only as reasonably necessary to assess your project, prepare drawings, communicate with you and deliver the agreed services.

Project materials may be stored electronically as part of your project record.

We will not publish identifiable photographs, drawings or project details as portfolio or marketing material without an appropriate basis to do so. Where permission is required, we will ask you first.

6. Who we may share information with

We do not sell your personal information.

We may use trusted third-party service providers to operate the business, including:

  • Wix, for website hosting and website functionality

  • Email providers

  • Cloud file storage providers

  • Accounting or invoicing software

  • Payment providers

  • Website analytics providers

  • Advertising providers such as Google, where advertising or conversion tracking is used

These providers may process information on our behalf in order to provide their services.

We may also disclose information where legally required to do so.

7. International data transfers

Some of the technology providers we use may process or store personal information outside the United Kingdom.

Where this happens, we aim to use providers that put appropriate safeguards in place for international data transfers in accordance with applicable data protection law.

8. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, project and record-keeping requirements.

Enquiries that do not become projects may be deleted when they are no longer reasonably needed.

Client and project records may be retained for longer where necessary for business, contractual, insurance, accounting or legal purposes.

9. Cookies and website analytics

This website may use cookies and similar technologies.

Some cookies are necessary for the website to operate correctly. Others may be used for analytics, advertising, performance measurement or other optional functionality.

Where required, non-essential cookies will not be used until you have provided consent through the website's cookie controls. If Google Analytics, Google Ads conversion tracking or similar services are added to the website, information about those technologies should also be reflected in the site's cookie settings and cookie information.

10. Your data protection rights

Depending on the circumstances, you may have the right to:

  • Ask for access to the personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your personal information

  • Ask us to restrict how your information is used

  • Object to certain uses of your information

  • Ask for certain information to be transferred to you or another organisation

  • Withdraw consent where processing is based on consent

Not every right applies in every situation.

To exercise any of these rights, contact: info@evialinainteriors.co.uk

11. Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no website, email system or electronic storage system can be guaranteed to be completely secure.

12. Links to other websites

This website may contain links to third-party websites.

Evialina Interiors is not responsible for the privacy practices or content of those websites. You should review the privacy information provided by the relevant third party.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example if our services, website functionality or third-party providers change.

The latest version will always be published on this page with the date of the most recent update.

14. Complaints

If you have concerns about how your personal information has been handled, please contact Evialina Interiors first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

15. Contact

If you have any questions about this Privacy Policy or how your personal information is used, contact:

Evialina Interiors
Greater Manchester, United Kingdom
info@evialinainteriors.co.uk

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